Frequently Asked Questions

Our patient-to-doctor ratio is significantly lower than a traditional medical practice so we can provide the time and attention needed to care for the patient and caregiver(s). To make this possible, we rely on grant funding, generous donors and a $700 annual fee.

Scholarships may be provided by our parent organization, Charlotte Neuroscience Foundation, to those for whom this is a financial challenge. Scholarship applications and payment plan options are available on request. We are deeply grateful to Southminster for their support of this scholarship fund.

Our model is a team approach to care for the patient, which we feel leads to better health outcomes. We recommend you bring a family member (one or more) to your first appointment and to your follow-up appointments. Alternatively, you may bring a close friend or a private medical aide if you prefer. Our doctors and nurses will speak to you together but you will also have some time to meet with them alone during the visit. This allows us time to get to know each of you, address any concerns and answer your questions individually. Additionally, having another set of ears helps at all medical visits, to recall instructions once you leave the office.

The first appointment is about 2 hours long, and focuses on building a care team. It includes a comprehensive discussion with a Physician Assistant or Nurse Practitioner to understand main concerns, medical history, support network, identify immediate risks, and establish the best way for the care team - MMC, the patient and the patient's family - to work together.

The patient will have a brief physical exam, possibly cognitive testing (question and answer), and followup tests may be ordered.  Caregivers will have time to speak with our team members. At the end of the appointment, the entire family will meet again with MMC clinicians to discuss next steps. Your nurse will schedule your next appointments, order any tests and answer your questions.

We are located at 300 Billingsley Road, Suite 108 in Charlotte, NC 28211. Visit out Contact Us page for complete information.

We are an independent, private practice, not affiliated with hospitals. We do not round at the hospitals but are often notified and in contact with family as needed when one of our patients is admitted to the hospital.